Frequently Asked Questions

Q) What sizes do your slippers come in?
A) All of our slippers are based on a one fits most (size 3.5 - size 12) 

Q) How long does shipping take?
A) Domestic shipments can take anywhere from 1-5 business days
    International shipments can take anywhere from 2-8 business days 

Q) How much is shipping?
A) $9.00 for Domestic Shipments
    Shipping fees vary for international customers, please check the final checkout page.

Q) Are the slippers waterproof?
A) No.

Q) Are the slippers Machine Washable?
A) No, we do not recommend it.

Q) Can I wear these slippers outdoors?
A) Yes. But please take into consideration that we do not cover damages or issues caused by wear & tear. 

Q) What is your refund/exchange policy?
A) Our refunds only cover manufacturer defects and quality issues
    We will only except exchanges under rare circumstance and will vary case by case.